Privacy Policy

Effective Date: May 1, 2025

Foshan Miaofeng Building Materials Co., Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, or mobile website related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

We may collect the following types of personal information from you when you use our Site, contact us, or place an order:

1.1 Personal Identification Information

• Full name
• Email address
• Phone number
• Shipping/billing address
• Company name (for B2B customers)

1.2 Technical & Usage Information

• IP address
• Browser type and version
• Device information
• Time zone
• Pages visited and time spent on the Site
• Referring website address

1.3 Order & Payment Information

• Product details (e.g., selected aluminum windows/doors, custom specifications)
• Purchase history
• Device information
• Payment method (via third-party payment processors such as PayPal or Stripe)

Note: We do not store or process your credit card details on our servers. All payments are processed securely through trusted third-party gateways.

2.How We Use Your Information

We may collect the following types of personal information from you when you use our Site, contact us, or place an order:

1.1 Personal Identification Information

• To fulfill and manage your orders
• To provide customer service and respond to inquiries
• To send order confirmations, invoices, and updates
• To improve our website functionality and user experience
• To conduct marketing or promotional communications (only with your consent)
• To comply with legal obligations or prevent fraud

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following situations:

• With service providers (e.g., shipping companies, payment processors, website analytics tools)
• To comply with legal obligations or requests from public authorities
• In connection with a business transfer, such as a merger or acquisition

All third parties we work with are required to uphold the confidentiality and security of your data.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience, analyze website usage, and deliver targeted advertisements. These include:

• Essential cookies– required for the basic operation of the site
• Analytics cookies– to measure and improve site performance (e.g., Google Analytics)
• Advertising cookies– to display relevant ads across the web (e.g., Google Ads, Meta Ads)

All third parties we work with are required to uphold the confidentiality and security of your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with legal and contractual obligations.

6. Your Rights (Applicable under GDPR/CCPA, if relevant)

Depending on your location, you may have the following rights:

• Access to the data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise these rights, please contact us at: zeck@miaofengwindows.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security over the internet.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read their privacy policies before providing any personal data.

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to remove it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, you may contact us:

Foshan Miaofeng Building Materials Co., Ltd.

Email: zeck@miaofengwindows.com

Phone:+86 180 2277 5361

Address:No. 6, Songgang Shijie Industrial Zone, Shishan Town, Nanhai District, Foshan City